Please have a look atSupport page・FAQ pageonce before contacting us as well for the early solution since there are answer for 'Contact us' often receive,
Please contact us in one of the following ways: Customers who already use our VPS Service.
|1.||Please contact us from youABLE panel.|
|2.||Please contact to email@example.com from yourRegistered e-mail address.|
When your inquiry is not from "ABLE panel" nor "Registered e-mail address", we will not be able to identify your agreement. And therefore, in order to protect the security, there are cases that we can not answer to.
There are a lot of cases that our answer to inquiry and "information of our reception" are filtered as "SPAM", and you can not confirm it.
|If there is no contact from us at the time of application and during the Inquiry|
|1.||Please check the assignment destination spam folder.|
|2.||Please make sure there is no mistake in the e-mail address.|
|3.||In case of mobile phone, please make sure that you have not set to reject PC-mail.|
※Please understand that we will reply the next business day, when you submit an inquiry out of our business hours/days.
I sent a mail with the following contents. Thank you very much.